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Commercial Property Manager

Job ID:
Job Type:
Full Time
Boston, Massachusetts, United States
Job Category:
Closing Date:
March 5, 2019

Why join us?

We are looking for a highly motivated Property Manager to join our Boston team at 225 Franklin Street. In this role, you will manage our real estate interests in Boston and will focus on maintaining a high level of customer service within assigned properties. You’ll be responsible for the overall property operations and the administration of the tenants, including but not limited to accounts receivable, documentation, budgets, monthly reporting, customer service, and the development and training of the onsite staff.

You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate and valuing customers as genuine partners.

As a member of this team, you will be responsible for:

Customer Relationship Management:
• Establish and maintain world class customer relations with tenants.
• Manage the coordination, completion and communication efforts in a timely fashion with tenants before, during and after tenant fit ups and any other construction project.

Property Management / Operations:
• Provide direction and oversight to both the administrative and engineering staff.
• Monitor progress and provide continuous feedback regarding performance.
• Oversee and manage assigned capital expenditure projects from start to completion with a focus on bringing projects in on time and on budget.
• Manage the property’s operations to maximize performance. Plan, organize, direct and control the activities of the property, utilizing available resources (vendors, engineering staff, etc.).
• Oversee emergency response training.

Financial / Accounting:
• Responsible for the preparation and accuracy of annual budgets.
• Oversee, prepare and execute all monthly financial tasks.
• Ensure accuracy of the AR and AP processes.
• Review operating & RE Tax true up’s and pre-bills.
• Provide supervision and support to the Tenant Coordinator and Financial Coordinator to ensure accuracy of billings and timing of AR collections.

Lease Administration:
• Review and approval of lease related payments: progress billing on work orders, check requisitions for tenant allowances, payments of brokerage commissions, approval of feasibility studies for design work requested.
• Interpret leases and ensure requirements are adhered to.
• Monitor and complete leasehold improvement allowances per the lease.
• Work with administration team (lease administrator and property administrator) to ensure current tenant lease profiles are entered into the system accurately.

To succeed in this role, you:

• College degree and a minimum of 5 to 7 years of experience in Property Management.
• 3+ years of supervisory experience. This includes strong employee relation skills, coaching skills and training skills.
• Working towards an RPA/CPM or a Real Estate designation.
• Familiar with tenant fit up, construction practices, and completion of capital expenditure projects, on time and on budget.
• Thrive in organizations that constantly evolve and adapt.
• Embrace collaborative sharing of knowledge within a teamwork environment.
• Driven to achieving results and continuously striving to deliver the highest performance through creative thinking.

Our story:

Established in 1960, Oxford Properties Group is the real estate arm of OMERS, one of Canada’s largest pension funds with over $85 billion in assets. Today, Oxford is a global platform for real estate investment, development and management, with over 2,000 employees and over $45 billion of assets that it manages for OMERS and on behalf of its co-owners and investment partners. Headquartered in Toronto, Oxford has regional offices in Calgary, New York, Boston, Washington, DC, Singapore, Sydney and London, each with a team of talented professionals with deep real estate expertise and local market insight. For more information about us visit www.oxfordproperties.com.

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