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Commercial Assistant Property Manager

Job ID:
J0219-0149
Job Type:
Full Time
City/Province:
Washington, District of Columbia, United States
Job Category:
Operations
Closing Date:
February 20, 2019

Why join us?

This position is the key on-site representative of the Oxford property management team in day-to-day operations. The APM will provide World Class customer service to tenants and customers. The APM will be responsible for the overall Accounts Receivable and Accounts Payable process (applying cash, working in JDE, coding invoices, etc.)

The position is based in Class A office space in Washington, DC.

You will be a key member of an engaged, high-reaching team—part of a world-class, winning culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate and valuing customers as genuine partners.

As a member of this team, you will be responsible for:

Customer Service:
• Customer Relationship Management
• Oversee scheduling of tenant events and meetings
• Formal and informal tenant meetings
• Coordinate Tenant Construction
• Perform regular tenant greetings in the lobby

Operations:
Provide day to day operations management of the assigned property or properties. Direct the activities of workers engaged in operating and maintaining the facilities and equipment in the office building. Ensure quality of operating services, both internal (ie engineering, construction) and third party (ie landscape, janitorial). Oversee the daily maintenance, upkeep and conditions of assigned property or properties. Perform regular building tours at various times/days to ensure smooth operations, cleaning, security, and snow removal management. Manage building vendors (meetings, contract review, and coordination).
Work order management-responsible for managing the process: Close work order requests, bill work orders, verify work order and provide billing information, follow up with tenant, vendors on completed work orders.
Provide support and assistance to leasing; ensure lease requirements are adhered to. Monitor vacant space.
Participate in Emergency Response (training, annual building evacuation) as directed. Assure life safety programs are in place and meet all company guidelines and legal requirements for tenants and employees of assigned building(s).

Financial:
• Review annual operating and tax true ups
• Prepare monthly utility billings
• Prepare annual operating budget
• Create and manage property budgets
• Review monthly and YTD GL
• Complete monthly accruals, variance reports, and quarterly forecasts
• Code invoices in OTAP for payment
• Responsible for accounts receivables, managing collections and maintaining AR files
• Generate monthly recurring billings statements, entering tenant billings in JDE, apply cash in JDE

Administrative:
• Prepare tenant communications and respond to customer emails, requests or issues as required
• Schedule and attend customer meetings
• Maintain customer contacts and emergency response information
• Monitor and maintain tenant and vendor COI’s
• Prepare vendor contracts
• Coordinate tenant events
• General administrative duties (mail, office management, scheduling, filing, etc.)
• Additional duties as required

To succeed in this role, you:

• Possess a college degree and a minimum of three (3) years of real estate or related experience required.
• Have strong customer service skills.
• Are proficient in MS Office particularly in Word and Excel
• Possess strong written and verbal communication skills.
• Possess good organizational and prioritizing skills with ability to multi-task.
• Have some accounting experience.
• Have flexibility to work extra hours on occasion and sometimes on short notice.
• Thrive in organizations that constantly evolve and adapt.
• Driven to achieving results and continuously striving to deliver the highest performance through creative thinking.
• Embrace collaborative sharing of knowledge within a teamwork environment.

Our story:

OMERS is one of Canada’s leading pension funds. We invest over $85 billion for more than 470,000 plan members and their families. Our investment professionals use a direct-drive, active management strategy to invest in public and private markets from our offices in Toronto, New York, London and Sydney. We are committed to earning superior returns by attracting world-class investors and by building a culture of excellence.

Established in 1960, Oxford Properties Group is the real estate arm of OMERS, one of Canada’s largest pension funds with over $85 billion in assets. Today, Oxford is a global platform for real estate investment, development and management, with over 2,000 employees and over $45 billion of assets that it manages for OMERS and on behalf of its co-owners and investment partners. Headquartered in Toronto, Oxford has regional offices in Calgary, New York, Boston, Washington, DC, Singapore, Sydney and London, each with a team of talented professionals with deep real estate expertise and local market insight. For more information about us visit www.oxfordproperties.com.

OMERS is committed to having a workforce that reflects the communities in which we live and work. Diversity and Inclusion at OMERS means we respect and value the broadest range of experiences, geographies, gender, ethnicities and perspectives as key elements of our culture. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. If contacted for an employment opportunity, please advise if you require accommodation.
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