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Business & Quality Analyst

Job ID:
J0219-0081
Job Type:
Co-op Student
City/Province:
Toronto, Ontario, Canada
Job Category:
Information Technology
Closing Date:
February 18, 2019

Why join us?

We are looking for a driven and versatile Business & Quality Analyst to join our IT team in Toronto. In this role, you will take the lead in gathering, evaluation, creation and review of quality, high-value technical documentation. You will be a key member between both internal and external development teams to provide critical reports, conduct research and testing around our Salesforce customer relationship management solution, and potentially be involved in various stages of other ongoing development projects, such as requirements gathering, presentations, QA and UAT.

You will have an important role within an engaged, high-reaching team that utilizes an intimate understanding of business needs, user experience design and technical acumen to deliver award-winning products for both desktop and mobile — part of a world-class, engaging culture that prioritizes people development and focuses on long-term growth. We take great pride in leading the industry by earning respect through every interaction, every day. We go above and beyond to protect and grow relationships by anticipating needs, being honest and considerate, and valuing customers as genuine partners.

As a member of this team, you will be responsible for:

• Creating, assimilating, and conveying technical material in a concise and effective manner
• Independently organizing and facilitate meetings
• Critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from underlying true needs
• Leveraging the IT project portfolio management and corporate CRM solutions to aggregate data for reporting purposes
• Analyzing data trends and outliers to report insights that drive actionable, strategic business/technology decision
• Compiling data into dashboards for reporting to team management
• Performing product research, competitive analysis, user adoption surveys

To succeed in this role, you:

• Have excellent verbal and written communication skills, as well as the ability to interact professionally with a diverse group of executives, managers, subject matter experts, business users, internal and external developers and the technical services team
• Learn quickly and have great time management and organizational skills
• Have advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Have the ability to participate in and/or manage multiple projects at once
• Understand database architecture, interaction and best practice
• Have good understanding of the software development life cycle and project management principles
• Are able to develop, maintain and execute test plans
• Can perform functional, security, performance and data testing
• Can provide accurate planning and QA estimates
• Prior experience in or knowledge of Salesforce would be an asset

Our story:

Established in 1960, Oxford Properties Group is the real estate arm of OMERS, one of Canada’s largest pension funds with over $77 billion in assets. Today, Oxford is a global platform for real estate investment, development and management, with almost 2,000 employees and close to $40 billion of assets that it manages for OMERS and on behalf of its co-owners and investment partners. Headquartered in Toronto, Oxford has regional offices in Calgary, New York, Boston, Washington, DC and London, each with a team of talented professionals with deep real estate expertise and local market insight. For more information about us visit www.oxfordproperties.com.

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